Refund Policy

1. No Refund Policy

All payments made to us are final and non-refundable unless we expressly agree otherwise in writing. This applies to SEO, digital PR, link building, consultancy, website work, retainers, deposits, and campaign fees.

2. Why Payments Are Non-Refundable

Our work often begins immediately after payment or instruction. We may allocate internal time, book campaign capacity, brief writers, start research, contact publishers, prepare assets, or reserve delivery resources. For that reason, payments are not refundable once processed.

3. Deposits and Retainers

Deposits and retainers are non-refundable. They secure our availability and allow us to begin work, planning, outreach, or resource allocation for your project.

4. Third-Party and Publisher Costs

Where a campaign involves third-party costs, publication fees, placement costs, software, contractor time, or other external expenses, those amounts cannot be refunded once committed or incurred.

5. Campaign Outcomes

SEO and digital PR outcomes depend on search engines, publishers, competitors, editorial decisions, and third-party platforms outside our control. We do not offer refunds because a campaign does not produce a specific ranking, traffic increase, domain authority change, or revenue outcome.

6. Chargebacks

You agree not to initiate chargebacks for payments properly made under an agreed service. If you do, you agree to indemnify us for reasonable costs, fees, and administrative time spent responding to the dispute.

7. Written Exceptions

If a separate signed agreement, proposal, or statement of work contains a different refund or cancellation term, that written agreement takes precedence for the relevant service.

8. Contact Us

Questions about this policy can be sent to info@seobacklinks.co.uk.